Case study

Vulnerability and endpoint management

Customer: Multinational in the healthcare sector.

Customer objective

Ensure continuous patching and vulnerability management for all applications, including those of third parties.

Needs

Carry out continuous patching on all machines, with 17,000 endpoints distributed worldwide. The need to address 14,000 vulnerabilities on 130 third-party applications and resolve the situation within three months. It was also essential to update the Microsoft Office versions, the interfacing with the customer’s various branches and carry out reporting to ensure regulatory compliance.

Solution

We implemented a managed the Workplace Management service for all patching and vulnerability management activities: a modular and customised service designed for the customer’s specific needs, which included continuous updates and complete protection for endpoints and applications.

Comtel added value

Highly modular and tailor-made service, adapted to the customer’s specific needs. By operating promptly and resourcefully, we addressed the challenges of the project quickly and efficiently, completing the management of all vulnerabilities, as well as the updating and security activities of the system. Contact us to learn more